We offer emergency services during normal business hours until 5:30 pm and after-hours until 10 pm for our established clients. Please call our business number 217-342-7444 and a phone tree will direct you to select 2 for an emergency. You will then be sent directly to the on-call Dr.’s cell phone. They will be able to assist you with your questions and help you determine if you have an actual emergency. If you do have an actual emergency, they will have you bring your pet in for diagnostics. In the event that your pet is in critical condition, a technician will stay at the clinic with your pet until it is determined they are stable enough to be left alone.
After hours Emergency/Critical Care services are performed at a different charge than during normal business hours. If you feel you have an emergency, please do not hesitate to call. While we do allow our clients to contact us by email, if you feel you have an emergency, please call us instead at 217-342-7444.